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Terms & Conditions

Overview :

By placing orders on this site, you agree that you will be subject to these terms and conditions (including any additional terms, conditions and policies available by hyperlink) as they exist at the time of the order.


If you have any concerns, please do not hesitate to contact us at 

1.  Online Store Terms and general conditions

If you are under 18 years of age, you must obtain your parent or guardian's consent before accessing and using this Site.

2.  Placing an Order

Any order placed through this Site is an offer by you to purchase the particular product from Rose Cottage Farm for the price notified on this Site (including the delivery and other charges and taxes) at the time you placed the order.


You agree to :

Provide current, complete and accurate details when asked to do so by the Site; and promptly update your account and other information, including your email address and credit card numbers and expiration dates.

Payment is due on order.  If no payment is made, or payment is declined, your order will not be accepted.

Cut off point for placing orders and/or changing orders is 8pm on the fourth day prior to the day of delivery.  For example, if it is Monday and you want your delivery on the Friday, you must finalize you order by 8pm on the Monday.

3.  Acceptance, rejection or cancellation of an Order

Rose Cottage Farm reserve the right to accept or reject your order for any reason to the extent of legally permissible, including without limitation if you payment is declined, if the requested product is not available, if there is an error in the price or the product description posted on the Site, or if there is an error in your order.

If Rose Cottage Farm rejects an order, they will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.

In case of cancellation of the order :

If your order is cancelled by you or Rose Cottage Farm before the day of delivery or collection, any payment for the order at the checkout will be refunded in full, including any delivery fee, to your original payment method.

If your order is cancelled by Rose Cottage Farm on the day of delivery or collection, any payment for the order at the checkout will be refunded in full, including any delivery fee, to you original payment method.

If your order is cancelled by you on the day of delivery or collection, you will be charged a cancellation fee of $20.

A product that you order may be out of stock or temporarily unavailable.  If this happens, any payment for the order at the checkout will be refunded in full, including delivery fee, to your original payment method.

4. Restrictions

You are not permitted to purchase any items for resale to a third party or for trade purposes.

Orders that appear to be placed by dealers, resellers or distributors will not be accepted, however if you wish to purchase our products, please contact us directly at 

5. Delivery of products

Delivery times may be delayed, including without limitation due to traffic or other unforeseen circumstances.

Refunds or discounts on your order or delivery fee will not be provided for late deliveries.

Rose Cottage Farm will not be responsible for any loss (including theft) or damage caused to your property or suffered by you in connection with delivery of the product(s) to the delivery address.

6. Disclaimer of warranties

No warranty is given that the information, colour or quality of any products on this site will meet your expectations or will be accurate, complete or current.

7. Limitation of liability

Your use of, or inability to use the site is at your sole risk.

All products delivered to you are provided 'as is' and 'as available' for your use, without representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Rose Cottage Farm be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any products using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

8. Credit card information

Your credit card details are not available or stored with Rose Cottage Farm.  Your details are stored with our payment provider, Strip -

Where you choose to save your card details with Rose Cottage Farm online account, you consent to :

Vista / Wix & Stripe storing the card details for use only as a payment method for future purchases you may make.

We will notify the customer of any changes to this agreement.

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